Privacy Policy

Privacy Policy – Tagster pty ltd Outdoor Adventures

1. Introduction

Tagster pty ltd  is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect your personal information.

2. What Information We Collect

We may collect the following types of personal information:

- Full name

- Contact details (email, phone number, address)

- Emergency contact information

- Medical or health information relevant to activity participation

- Payment details

- Booking history

- Feedback or reviews

3. How We Collect Information

We collect personal information through:

- Online booking forms

- Email or phone communications

- In-person registration

- Gift voucher purchases

- Social media interactions

4. Why We Collect Your Information

We collect your information to:

- Process bookings and payments

- Ensure participant safety

- Communicate important updates (e.g., weather rescheduling)

- Provide customer support

- Comply with legal obligations

5. Disclosure of Information

We do not sell or rent your personal information. We may disclose it to:

- Emergency services in case of incidents

- Insurance providers

- Government authorities if legally required

6. Storage and Security

Your personal information is stored securely using encrypted systems and access controls. We take reasonable steps to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure.

7. Access and Correction

You may request access to your personal information or ask for corrections by contacting us at support@tagster.com.au. We will respond within a reasonable timeframe.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect anonymous usage data. You can disable cookies via your browser settings.

9. Third-Party Services

We may use third-party platforms for bookings and payments. These providers have their own privacy policies, and we recommend reviewing them.

10. Gift Voucher Purchases

When purchasing or redeeming gift vouchers, we collect personal information to process the transaction and verify identity. This information is not shared beyond what is necessary for fulfillment.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Tagster pty ltd

Email: support@tagster.com.au

Phone: 0437647078

Address: Springwood NSW 2777